Boho Casino Registration, Login and Verification Process

Boho Casino accepts players who meet specific eligibility criteria before an account can be created. These requirements exist to comply with licensing conditions and responsible gambling obligations. Every detail submitted during sign-up must be accurate, as discrepancies can delay KYC verification and withdrawals. Players based in restricted jurisdictions cannot register regardless of their age or payment method.

1. Minimum age. You must be at least 18 years old. Age verification is mandatory and required by the casino's licensing terms.
2. Eligible location. Your country of residence must not appear on Boho Casino's list of restricted territories. Australian players are accepted.
3. One account per person. Each player may hold only one Boho Casino account. Duplicate accounts are flagged and may result in bonus forfeiture or closure.
4. Valid personal details. Your full legal name, date of birth, and residential address must match the identity documents you submit during KYC.
5. Valid email address. A working email address is required to activate your account and receive security notifications.

Boho Casino offers a two-part welcome package for new players covering both casino and sports betting. The first deposit bonus targets casino play, and the second deposit bonus is structured for higher-value top-ups. Both bonuses include Free Spins delivered alongside the matched funds.

Wagering requirements apply to both bonuses. The casino bonus carry a 40x wagering requirement on the bonus amount. Free Spins winnings are subject to wagering before withdrawal. Full terms are available in the Promotions section of your account. Bonuses must be opted into at the time of deposit.

Most registration issues at Boho Casino have straightforward fixes. If your specific problem is not listed below, contact the support team via live chat or email for direct assistance.

• Email already in use: An account exists under that email address. Use the password recovery option on the login page or contact support to retrieve your existing account;
• Verification email not received: Check your spam or junk folder. If the email is not there within 10 minutes, request a resend from the registration confirmation screen;
• Form submission error: This typically occurs when required fields contain invalid characters or unsupported date formats. Clear your browser cache or switch to a different browser and retry;
• Country not accepted: If your country appears in the restricted territories list, registration cannot proceed. A VPN does not override this restriction and attempting to bypass it violates the Terms and Conditions;
• Age verification failed: The date of birth entered does not confirm you are 18 or older. Ensure the date format matches the site's required input (DD/MM/YYYY) and that the details are accurate.

If you cannot access your account due to a forgotten password, Boho Casino provides a self-service recovery process that can be completed in under two minutes.

1. Click the Sign In button on this page and select “Forgot Password” on the login screen.
2. Enter the email address associated with your Boho Casino account and submit the request.
3. Open the password reset email from Boho Casino in your inbox (check spam if not visible within five minutes).
4. Click the secure reset link in the email, enter your new password, and confirm it.
5. Log in using your new credentials. If you do not receive the reset email or the link has expired, contact support via live chat for manual account recovery.

Players may request account closure for personal, financial, or responsible gambling reasons. Before submitting a closure request, ensure all pending withdrawals have been processed and your bonus balance has been reviewed.

1. Log in to your account and navigate to the Account Settings or Responsible Gambling section of your profile dashboard.
2. Select the account closure or self-exclusion option and choose the reason for closure: responsible gambling, personal preference, or permanent deletion.
3. If the self-service option is not available for your account type, contact Boho Casino support via live chat or email at [email protected] and submit a written closure request with your registered email address and full name.
4. Once confirmed by the support team, your account is closed and you receive an email confirmation. Reactivation requests are subject to a review period if the closure was for responsible gambling purposes.